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Lead Time

Almost all of the furniture supplied by The Contract Chair Company is made-to-order in our partner factories across the UK and EU. This gives our customers ultimate flexibility in terms of design choice, but inevitably leads to time consuming logistical processes. The Contract Chair Company takes this hassle away from customers by dealing with all associated processes in-house within the estimated lead time.


Lead time estimates are calculated individually for each product. Due to the fact that typically each order is budgeted for with one consolidated delivery to the customer, the product with longest lead time dictates the overall lead time of the project.


A breakdown of the lead time involved in a getting a typical product from the stage of a confirmed order to being delivered to customer is outlined below.

Typical Order Timeline

1-2 days

Order Processing

As soon as a customer’s order is confirmed, we despatch all necessary purchase orders.

1/2 week

Upholstery
Procurement

If upholstery is needed, arrangements are straightaway put in place.

1/2 week

Transport To
FR Treatment
Facility

1-2 weeks

Fire Retardant
Treatment

Where applicable, we organise treatment of fabrics (and leathers) to CRIB5 standard.

1 week

Upholstery
Transport To
Factory

Most furniture factories are in continental Europe; Brexit has meant the re-introduction of customs checks.

4-5 weeks

Production

Factories schedule production once raw materials have been obtained, not before upholstery fabric has been received.

Finished furniture is then packaged and associated export documentation is completed.

1 week

Transport to our
Warehouse

Most furniture is picked up and transported by lorry to be consolidated in our UK warehouse

1 day

Delivery

Furniture is delivered as agreed – more about our service optionshere.